Actually quite simple. Once we know how
much wood you need, as well as any accessories like stair treads,
nosing, base shoe or vents to match, we'll put together an order
confirmation for you to approve.
Upon receipt of a 50% deposit, we
will either begin pulling your order from our inventory or place it into
our production schedule. Your final amount due is required before
shipping, or you can pay the freight company upon delivery (COD), though
there is a small fee assessed for that service.
Our freight carrier partners do a great job of arranging a delivery time
that works with your schedule, however they are not insured to carry product into your home. You will need to arrange to unload
the flooring or butcher block from the truck and into the home.
Our flooring is packaged in easy to carry bundles, an able bodied person
should be able to unload 300 square feet in an hour.