ORDERING & DELIVERY
Ordering is quite simple. Once we know how much wood you need, as well as any accessories like stair treads, nosing, base shoe or vents to match, we'll put together an order confirmation for you to approve.
Upon receipt of a 50% deposit, we will either begin pulling your order from our inventory or place it into our production schedule.
Your final amount due is required before shipping, or you can pay the freight company upon delivery (COD), though there is a small fee assessed for COD.
Our freight carrier partners do a great job of arranging a delivery time that works with your schedule, however they are not insured to carry product into your home. You will need to arrange to unload the flooring or butcher block from the truck and into the home. Our flooring is packaged in easy to carry bundles, an able bodied person should be able to unload 300 square feet in an hour.
Ordering is quite simple. Once we know how much wood you need, as well as any accessories like stair treads, nosing, base shoe or vents to match, we'll put together an order confirmation for you to approve.
Upon receipt of a 50% deposit, we will either begin pulling your order from our inventory or place it into our production schedule.
Your final amount due is required before shipping, or you can pay the freight company upon delivery (COD), though there is a small fee assessed for COD.
Our freight carrier partners do a great job of arranging a delivery time that works with your schedule, however they are not insured to carry product into your home. You will need to arrange to unload the flooring or butcher block from the truck and into the home. Our flooring is packaged in easy to carry bundles, an able bodied person should be able to unload 300 square feet in an hour.